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What clients actually buy when they hire a designer

Spoiler: it is not pixels. It is confidence in a decision they could not make alone.

M Mariana Nightflower • • 7 min read • 1,355 views
What clients actually buy when they hire a designer

Start with the constraint

Spoiler: it is not pixels. It is confidence in a decision they could not make alone. Everything else in this article follows from that one decision, and the constraint is almost never aesthetic.

What I do differently now

Three years ago I would have opened Figma first. Today I open a blank text file and write the page in sentences — headline, subhead, the one thing the visitor should do. If the copy cannot carry the page, no amount of illustration will.

A short checklist

  • Does the first screen answer what is this and what do I do next?
  • Is there exactly one accent colour doing the pointing?
  • Can the layout survive a 30% longer headline?
  • Does it still work at 320px wide with the images turned off?

The part nobody posts about

Most of the value lands in the boring middle: naming layers, writing usage notes, and deleting the two ideas that were competing with the good one. Craft is mostly subtraction.

If you take one thing from this: shorten the page, strengthen the type, and let the accent colour earn its place.

Mariana Nightflower

Mariana Nightflower

UI/UX & Web Designer. Writing about design process, craft and the business of a small studio.

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Mariana Nightflower

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